AI for Parts Suppliers & Trade Wholesalers in Australia
Answer the phone during the counter rush, not after it.
Tradies want a stock answer now, not a callback. ARS builds AI systems that answer enquiries, keep trade accounts moving, and chase what needs chasing — without pulling anyone off the counter.
Typically 2–4 weeks to go live
What holds Parts Suppliers businesses back
A stock question means a phone call
If nobody picks up to confirm you've got it in stock, the customer just rings the next supplier on the list.
Trade accounts chase their own invoices
Someone has to remember which accounts are overdue and follow them up — real time that isn't spent serving the counter.
Reorders get forgotten
Regular customers who'd reorder the same parts on their own timeline just quietly go elsewhere if nobody reminds them.
Built for parts suppliers, not off the shelf
Every system is custom-built. Here's what's possible.
24/7 AI call answering
Every call gets answered, even during the counter rush. AI captures what's needed and gets it to the right person to quote or fulfil.
Stock & price enquiry chatbot
Handles the "have you got this in stock" and "how much for..." questions on your website, and only sends through the ones that actually need a person.
Trade account order updates
Order confirmations and dispatch updates go out automatically, so trade customers always know where their order's up to without ringing to ask.
Backorder & restock notifications
When something's out of stock, the customer gets notified the moment it's back in, instead of ringing every few days to check.
Trade account invoice reminders
Overdue account invoices get a polite, automatic reminder sequence before it ever needs an awkward phone call from you.
Repeat order reminders
Regular customers get a reminder when they're due to reorder consumables or common parts, so repeat business doesn't just quietly stop.
Built to connect with what you already use
Built around what you already use. A few examples:
Why parts suppliers businesses are looking at this now
Parts suppliers live on speed of answer — a tradie who can't get through on a stock question is usually already calling the next supplier on the list, price aside.
Backorder notifications, account reminders, and reorder prompts don't need a counter person's product knowledge, just consistency. Automating the admin means more of your team's time goes to actually serving the counter.
From first chat to live system
A free demo
See it handle a real enquiry for your business before you commit to anything.
Built around you
Tuned to your services, your pricing, and the tools you already use — no migration.
Tested first
Real enquiries run through it before it ever touches a real customer.
It goes live
It starts answering enquiries and booking jobs straight away.
Kept running
Updated and supported as your business changes. No lock-in.